What is an emergency?

We consider it an emergency when a pet:
• Collapses or becomes very weak
• Has severe diarrhea or repetitive vomiting
• Bleeds
• Has loss of appetite persisting for more than 24 hours
• Has lethargy persisting for more than 24 hours
• Cannot urinate or defecate
• Breathes rapidly, shallowly, or with difficulty
• Develops a severe cough
• Ingests a poison
• Sustains trauma (hit by an automobile, jumps from a window, or other cuts or injuries)
• Lengthy or repeated seizures

What should I do if I believe there is an emergency?

Seek immediate veterinary care because true medical or surgical emergencies cannot be handled adequately at home. In addition, be sure to:
• Transport your pet as gently as possible
• Avoid putting your face or hands in or near a pet’s mouth or feet (pain may cause it to inadvertently bite or scratch)
• If you believe that the pet has been poisoned, bring the label or container of the suspected substance with you to the emergency room
• If your pet is bleeding excessively from a cut, apply a clean cloth or bandage over the cut using consistent pressure

If your pet is having an emergency right now:

• Please call us at (817) 263-2900 to let us know you are coming and to allow us to advise you if there are things you should do for your pet before or during transport.
• We can provide directions to our facility (4631 Citylake Blvd) via phone (817.263.2900) or you may find them on Google Maps (insert the bookmark to our location). Enter through the front doors of the hospital and a receptionist will be there to assist you.
• If your pet has ingested something that you think may be poisonous, we may recommend that you call the Animal Poison Control Hotline at: 888-426-4435. There is a charge for this call.
• Payment and/or deposit is due at the time of service.

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