Phone : (817) 263-2900

4631 Citylake Blvd West | Fort Worth, TX 76132

Fax : (817) 263-2901

We are open 24/7

Financial Policy

Financial Policy
Our primary mission is to deliver the best and most comprehensive veterinary care for your pet. An important part of the mission is making the cost of optimal veterinary care as easy and manageable for our clients as possible by offering several payment options. Please be advised that Fort Worth Animal Emergency Hospital requires payment in full at the end of your pet’s examination and/or at the time of discharge.

PAYMENT OPTIONS
FWAEH accepts the following: Cash, American Express®, Discover®, MasterCard® or Visa®, CareCredit®

Click here to download and print the Credit Card Authorization form.

INFORMATION ABOUT CareCredit®

  • This healthcare credit card allows you to begin treatment today, and pay your fees over time with convenient monthly payment options

  • It is available for any amount

  • The account can be used repeatedly by your entire family, without having to reapply

  • Apply online for CareCredit before you arrive or apply at FWAEH with two forms of valid ID (state ID, Federal ID, Passport or Driver’s License) as well as a debit or credit card


DEPOSIT & BILLING
For treatments that require hospitalized care for the day or overnight, a 100% deposit of the estimate of cost is required at the time of admission.

FWAEH charges a $5 monthly billing fee on all unpaid account balances. Accounts older than 90 days may be relinquished to a collection agency. Any account relinquished to a collection agency will be designated as inactive.

ADDITIONAL POLICY INFORMATION
For clients with pet insurance, we are happy to provide you with the necessary documentation to submit a claim to your carrier. If you have any questions regarding your account, please contact us at 817.263.2900.

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